Privacy Policy

Overview

This Privacy Policy explains how FlipSide collects, uses, stores, and shares information when you use the FlipSide mobile app, website, and related services. FlipSide is a perspective-taking app that lets users create short posts, generate alternative perspectives, save Flips, and share lens results.

Information We Collect

Depending on how you use FlipSide, we may collect the following types of information:

• Account information: email address, authentication identifier, display name, username, or other profile details you choose to provide.
• User content: posts, Flips, prompts, lens responses, saved content, and other text or content you create in the app.
• App activity and technical data: basic usage events, device type, app version, crash/debug information, and identifiers needed to operate the app and keep your account linked to your content.
• Support information: information you provide if you contact us for help, feedback, or account support.

AI-Generated Content

When you create a Flip, the text you submit may be sent to an AI service provider so the app can generate alternative perspectives. You should avoid submitting sensitive personal information, confidential information, or content you do not have permission to use.

How We Use Information

We use information to:

• Create, save, display, and sync your Flips and account data.
• Generate alternative perspectives and improve app functionality.
• Maintain account access, security, reliability, and app performance.
• Respond to support requests and user feedback.
• Understand and improve the product experience.
• Comply with legal obligations and enforce our terms or policies.

Third-Party Services

FlipSide uses third-party service providers to operate core app functionality. These may include authentication, cloud database, hosting, analytics, error logging, and AI-generation services. These providers process information only as needed to provide services to FlipSide, subject to their own terms and privacy practices.

How We Share Information

We do not sell your personal information. We may share information with service providers that help us operate the app, when required by law, to protect the safety or integrity of the service, or as part of a business transfer such as a merger, acquisition, or asset sale.

Data Retention and Deletion

We keep information for as long as needed to provide FlipSide, maintain records, comply with legal obligations, resolve disputes, and enforce agreements. You may request account or data deletion by contacting us at ethanmdowns@gmail.com. Some information may remain in backups, logs, or records where required for security, legal, or operational reasons.

Children’s Privacy

FlipSide is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to FlipSide, please contact us so we can take appropriate action.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet-based service is completely secure, and we cannot guarantee absolute security.

International Processing

Information may be processed and stored in the United States or other countries where FlipSide or its service providers operate. By using FlipSide, you understand that your information may be transferred to and processed outside your location.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date above and provide notice where appropriate.

Contact

For questions, requests, or concerns about this Privacy Policy, contact us at ethanmdowns@gmail.com.